CUSTOMER COMMENTS
Thank you so much for the superior plumbing and customer service from your company. You couldn't have a better representative than Bob.
My whole family enjoys it when Bob comes for the annual inspection or to repair something.
He is personable, professional, and a plumbing perfectionist. He is also the reason I keep calling Abacus for any plumbing issues.
Sandra R.
Just wanted to send a quick note to compliment one of your employees who did an outstanding job recently! It all started with a gas leak that occurred on Thursday evening, which then turned into a gas leak AND a faulty water heater. When I called Abacus the next morning (the employee that answered the phone was very friendly as well....thanks), you guys were able to schedule my appt that afternoon late in the day (per my request so that I didn't have to leave work too early). Jason F. came out and was not only very professional, but also very personable and dedicated to his job! He offered, without hesitation, to stay that evening to install a new water heater. He ended up being there until well after 10 PM and was never unprofessional or irritated about the job taking longer than anticipated.
Your company was recommended to me by a friend and I would highly recommend you to anyone that is in need of plumbing work! This was my second dealing with the company...Mike came the first time and was wonderful as well, and I was happy with the service both times.
Thanks again and hopefully I won't need any work for a while, but if I should, it will be you that I call!
Hi Alan,
Once again you guys have taken care of our plumbing problems.
Christine called early this morning (in response to my e-mail service request) and said that y'all would have a technician at the house this afternoon.
Aaron was the technician who handled our service call and he did so in a professional and courteous manner. He listened when I explained the problem and then fixed it in a timely and efficient manner even with me over his shoulder asking questions and adding comments. He's also really talented with a screwdriver (he'll understand - it's a good thing).
Thanks for being there to fix our plumbing problems. Finding you guys (as a result of the recommendation from Tom Tynan) was a really good thing - the solution to all of our plumbing needs.
Best regards, B. Maguire
Just a quick note to THANK YOU all for your prompt, professional and fantastic service. Jason W. was great. I know Tom Tynan praises your company and I think he even understated your work ethic and professionalism. I am grateful. So thank you and please have a wonderful Thanksgiving for you and all your family as well as a peaceful Christmas and prosperous New Year.
Sincerely, Rich -- a most appreciative customer
Bob is a repiping wonderman, his method to repipe a house with minimal damage is unique.
Mr. Jaax , Clear Lake
Great service! Keep up the good work.
Michael and Kathleen, Tomball
Professional. Perfectionist. Bob Connelley was amazing. Send Bob back for all future jobs.
Mr. Huzak, Houston
Absolutely great, did the job very quickly. I am thoroughly satisfied.
Mr. David, Houston
Michael was great and is a blessing to the elderley.
Ms. Stevens, Kingwood
I appreciate how compassionate Bob was. He made sure the price was not overwhelming by telling us what we could get by with, but he recommended the full job. Because of his patience and professionalism we went with his recommendation although it was a lot to spend, it was worth it. You are the best in the business, others can learn from you.
Tim, Houston
I'm very pleased with your service. Will recommend you to all my friends.
Mr. Lovell, Houston
James was very thorough, and explained your charges very well.
Dr. S., Houston
Happy with everything, Charles was prompt and explained everything very well, he went well over and above my expectations.
Mr. P., Pasadena
I could not have asked for any better! Your service is great!
Mr. B., Houston
The water heater not only works great it looks great! My husband brags about it every time he drives into the garage. He keeps telling me how professional your techs are.
Mrs. L., Houston
Extremely satisfied. I tried to call Tom Tynan last Saturday to tell him what a great job you did.
John B., Houston
BEST PLUMBING EXPERIENCE I HAVE HAD IN 25 YEARS
Joe Z., Woodforest
Very satisfied. Quality job very pleased how all the guys worked together. Did a great job.
Dennis, Katy
Very pleased, polite and left my yard in a wonderful condition.
Charlotte, Houston
Very Happy, will use you again and will tell all my friends to do so also.
Patricia, Houston
First class quality work at a fair price. Ken is the ultimate professional.
Cydne, Spring
Outstanding job, keep up the good work. I will use Abacus for all my plumbing needs.
Mr. Pitts, Missouri City
Absolutely Great. Did the job thoroughly and quickly. Very satisfied.
David, Houston
I have used you many times. The main thing I like about you is you always around the time I expect you. All of your technicians are courteous; assist me by answering questions so I can be enlightened about plumbing. I recommend you to everyone.
Ms. Jones, Houston
I chose your service because you were willing to work with my schedule.
Smith, Houston
Your plumber was great, a perfect gentleman. He even helped me to carry groceries from my car to the house.
Ms. Evans, Woodlands
Your guys are miracle workers. You took care of my problem in a simpler more efficient manner than the previous plumber recommended. I looove my new toilet!!!!!!!!!!!! It’s comfy, quiet and quick….what more could I ask for??? And the slow closing lid. WOW it’s the #1 thing I like to show everyone!
Ms. Walsh, Pearland
We were most pleased with Bob Connelly's skill, professionalism, attitude, friendliness, and neatness. He replaced a leaking gas line in the kitchen and a shower valve and head in the master bathroom. He is a gem of a plumber. You should clone him. In the future, we want Bob to do all our plumbing, if possible.
Leighton & Janet Atteberry