All posted reviews on this website have been provided as a result of direct customer feedback, both in manual/paper survey forms and through electronic surveys. Not all customers provide feedback. The review ratings on our website are True and Accurate. Customers may provide both positive and negative feedback following every service call. Not all may be seen here, but all ratings are accurate based on total number of reviews received based on each category, such as Plumbing, Electrician, Air Conditioning and Heating Reviews. Additionally, reviews on third party sites like Google, Customer Lobby, Yelp, CitySearch, Angie’s List, are available for the public to see. Please contact Abacus about any reviews on both on our website and on third party websites or publications.