Abacus AC Repair & Air Conditioning Installation Reviews in Houston
Read real Abacus HVAC Reviews from Houston, Spring, Katy, The Woodlands and more. Most of these Air Conditioning reviews are a result of the customer satisfaction survey that is emailed directly to customers following their service. To see more reviews, visit Abacusplumbing.net/reviews
“Abacus is always great. The Customer service and honesty are top notch. Both are EXTREMELY important and so far you have aced those. I will continue to be a loyal customer as long as those things are great. Jose oversaw my new duct work job in June and he was fantastic. Devon was my service person for my winter check up, also great. very pleasant and efficient. Thank you both for always providing great prompt, reliable service.”View Full Review »
“The fuse on our furnace kept going out. Abacus was able to get a technician to us within an hour. He quickly went through our wiring and was able to fix the problem. The whole experience from the call center to the visit was great. I will be using this company next time I have an issue.”View Full Review »
“Our 12 year old furnace needed to be replaced and we picked Abacus because of the wide variety of products. We wound up choosing a high-efficiency system. Our electric bills are way down and the system is very quiet - what we wanted. We've had several technicians come to our home, first to install and we've also had 6 months of maintenance and everytime they were timely, corgial, neat, friendly and if i had any questions, they were answered very quickly. We've had a very good interaction with Abacus.”View Full Review »
“It was a long wait, but customer service called to apologize. Issac was friendly, very knowledgeable about AC. He identified problems & solved it quickly. Top it off, the fee was very reasonable, it was not what I was afraid of from stories that I hear about home maintenance. I was happy that I called Abacus today :-). Thank you”View Full Review »
“Great job”
“They were punctual, professional, and knowledgeable - such a relief after haggling with my home warranty company for 2 weeks. Iâm so glad I called yâall.”
“As always thank you Abicus for the great prompt service.”
“They crew yesterday worked really hard to get our new system replaced and running again so our family could move back in. They were polite and clean. Thank you for the great service!”
“Very pleased with Issac wirk today. We actually want to use Isaac on a job we need done next week id possible. Isaac was knowledgeable and took the time to explain what the issue was and how ti fix it.”
“Great job , professional and courteous. Allan and his partner took special care to lay down carpet covers and wore shoe covers in our home while they completed the work.”
“Abacus did a wonderful job installing the new system. So excited and relieved to have cool air and a warranty on the system.”
“Michael was very professional and personable.”
“Eric was very timely in his inspection. He was professional and did a very thorough job.”
“Rey took great care of me. He explained what was wrong and what the solution to the issues were. Excellent service and would recommend him and Abacus to friends and family.”
“Really took time to explain and went above and beyond trying to fix.”
“Another great job. Big jobs! Abacus takes care of us! Total a/c replacement including ductwork. Very courteous, didnât leave a mess ‘”
“He did a wonderful job here in my home today. GREAT attitude. He really did great!!!!!”
“Quick and very professional. The fix was pretty simple and was done quickly!”
“Monte was very professional, did an excellent job.”
“Jason was very professional and even more personable.”
“Friendly and personable. Doug and associate spoke in terms I could understand. Doug and associate also waited patiently for my husband to come home so they could explain the recommended repairs to him. Thank you.”
“Michael was pleasant, caring and knowledgeable. He took the time to explain the issue and options to purchase a new unit. Although his service appointment was 11::30 pm to 1:30 am, he provided excellent service and asked if we wanted a portable unit. This meant so much as the air conditioner had been out for 5 days. Thanks Michael and Abscus.”
“Jose did a very thorough job checking the system and explaining the findings to me. Thanks!”
“He was great but ultimately couldnât resolve my issue”
“Michael is a great tech and a wonderful representative gor Abacus.”
“Professional, quick and thorough. Thanks!”
“Gio is very service conscious and interested in providing the best possible level of service to his customers.”
“Jason was extremely knowledgeable and explained everything in great detail.”
“Please send me another survey in a few weeks after We use it a while but that was a big job and finished in less than 36 hours from the first call. Outstanding!”
“Michael is great and I'm glad he was able to come back and service our a/c again.”
“Michael was great...real customer service and made us feel like our problem was his problem.”
“Very nice person, professional and knowledgable and was prompt and
Polite”
“Everything was great, and everyone very professsional.”
“The price offer was sky high.we decided to accept other company offer.”
“One of the most professional groups I've ever been associated with. Prompt, courteous, thorough, and knowledgeable. Great bunch of Technicians, and customers service people.”
“He was the best! So kind and knowledgeable”
“Isaac did a great job. Was very thorough, showed me many options, helped me understand the issues. Went up into my attic and took pictures and showed me the pictures. Great job!”
“Your technicians were excellent! Thank you so much.”
“Overall knowledge great customer service experience.”
“Actually Leonard did the recent completion of the job. Very personable and knowledgeable. Very pleased with overall project completion”
“Darrell fixed my problem, did troubleshooting on my heating system and clearly explained what needed to be done to replace the furnace.”
“Andrew was very professional and knowledgable even though it was midnight! Thanks!”
“very professional and courteous . I like when these guys show up . they know what to do and how to do it, so I dont have to worry about it !
THANKS”
“Very courtious and professional Technician! Found the AC issue in a matter of minutes upon arrival and repair was fast and well done.”
“Rey is a tremendous asset to your company. He is professional,knowledgeable and courteous. You canât teach what he brings, itâs natural.”
“Friendly and professional, very efficient. Welcome anytime
Wendell”
“Excellent communications starting from the website chat, through technical conversation, arrival updates and finally the technicians where exceptional. 12 out of 10 from me.......”
“Outstanding work, professional, friendly, and didnât complain about having to work in such high heat. Excellent team! I cannot thank them enough!!”
“Jose Ortega was very thorough in his inspection of our air conditioning units and his information will be very useful in preserving the integrity of the units.”
“Such an enjoyable experience. Felt like talking with an old friend. Thank you again Chris!!!”