Abacus AC Repair & Air Conditioning Installation Reviews in Houston
Read real Abacus HVAC Reviews from Houston, Spring, Katy, The Woodlands and more. Most of these Air Conditioning reviews are a result of the customer satisfaction survey that is emailed directly to customers following their service. To see more reviews, visit Abacusplumbing.net/reviews
“Abacus is always great. The Customer service and honesty are top notch. Both are EXTREMELY important and so far you have aced those. I will continue to be a loyal customer as long as those things are great. Jose oversaw my new duct work job in June and he was fantastic. Devon was my service person for my winter check up, also great. very pleasant and efficient. Thank you both for always providing great prompt, reliable service.”View Full Review »
“The fuse on our furnace kept going out. Abacus was able to get a technician to us within an hour. He quickly went through our wiring and was able to fix the problem. The whole experience from the call center to the visit was great. I will be using this company next time I have an issue.”View Full Review »
“Our 12 year old furnace needed to be replaced and we picked Abacus because of the wide variety of products. We wound up choosing a high-efficiency system. Our electric bills are way down and the system is very quiet - what we wanted. We've had several technicians come to our home, first to install and we've also had 6 months of maintenance and everytime they were timely, corgial, neat, friendly and if i had any questions, they were answered very quickly. We've had a very good interaction with Abacus.”View Full Review »
“It was a long wait, but customer service called to apologize. Issac was friendly, very knowledgeable about AC. He identified problems & solved it quickly. Top it off, the fee was very reasonable, it was not what I was afraid of from stories that I hear about home maintenance. I was happy that I called Abacus today :-). Thank you”View Full Review »
“Prompt service. Professional & courteous. Addressed the service request. Ensured the service provided fixed the problem. Observed other issues during service call and provided recommended actions and estimate.”
“I'd like for him to come back for my next annual maintenance service. He told me that according to his record I haven't signed up for the next year annual maintenance program. But I did pay for it already some time early September this year. Would someone confirm the receipt of my payment for it? Thank you!”
“Very friendly and informative. Thank you! See you in the Spring!”
“Great job. Knowledgeable, helpful , polite. Very pleased with his customer service”
“Very professional and clarity on the information about the service”
“Great guy, explained each step of the process and showed how I should handle preventive maintenance.”
“All aspects of Quan's service call were totally thorough and complete to my satisfaction.He is definitely an asset to your company.”
“Polite and friendly. Was very helpful. His team helped finish installation of a new AC and they did a great job too.”
“Very thorough in his analysis and his explanation of the issues. Made sure that I was comfortable with the timing for the repairs.”
“We have had Gio here before to service our A/Cs . Hes always super friendly and professional! He is a great representative for Abacus Plumbing!!”
“Very professional, took pictures and explanations provided”
“Customer service excellent, Mr Rey explained our situation carefully and throughly, superior professionalism !”
“VERY PROFESSIONAL AND ENJOYED HAVING HIM INSPECT OUR UNIT.”
“Keith was very professional & knowledgeable in helping us fix our A/C unit. He provided excellent customer service when he even called us to follow up to make sure that our issue was resolved.”
“Leonard was extremely professional, personable, and friendly. A Great Technichian!”
“This is the second time Ive had Abacus come to my residence for HVAC maintenance. Both times were a very pleasant experience, especially considering Keiths professionalism and knowledge. I highly recommend Abacus!!”
“Keith is very professional and courteous, also seems to very knowledgeable about AC systems.”
“Great service. Knowledgeable and patient to explain and answer questions and concerns. Thank you!”
“He was prompt, knowledable, professional and very pleasant. Great experience.”
“Super professional and very friendly. Walked me through everything with pictures to reference so that I could easily understand. He was awesome!”
“Michael Carten provided excellent service today. Paid attention to our concerns and found the problem with our A/C. Very professional and concisely explained the issue.”
“Andrew could not have been more courteous and professional. He was very thorough in his explanations of what my problems were and my options. It was a pleasure to meet such a nice young man.”
“Leonard was a pleasure to work with. He was very conscientious and took me through everything he was inspecting. Very knowledgeable and represented Abacus very well. I intend to keep Abacus as my preferred service provider. Thank you”
“Andrew was very informative and took his time explaining things to me. He listened and was relaxed while he was here. He didn't rush or make it seem as if he was pressed for time”
“Keith is very knowledgeable & did a GR8 job ... Had AC back up ASAP”
“Eric was the best!! Smart, professional and so very polite and kind. He fixed our problem in record time. We will use Abacus from now on!”
“Very professional and respectful from the entire crew. Thank you for your service.”
“We really appreciate Mike always taking his time to address our concerns whenever he's out here.”
“John was wonderful! Knowledgeable and informative and patient and kind.”
“Very professional, pleasant representative for the company”
“KJohn was a nowledgeable, Respectful, and Courteous Professional!”
“Hui was great, as were the technicians who did the installers”
“Very Polite, Very Knowledgeable!! Didn't Mind Answering Questions!!”
“Very nice. Did great work. Was a little too chatty though.”
“Sunday emergency. Said they could be at the house in 3-6 hrs. They were there in 1.75 hours. They explained everything and got our system up and running. Doug and James were great!”
“I was very glad that Keith could dx the ac problem & made me very hopeful that the repair would be completed today!”
“John was really great. Nice, sincere and very knowledgeable, he explained everything patiently, offered his personal experience and didn't seem to try to oversell any services. Somebody get this man a raise! Really great experience.”
“Mc did an exceptional job. He was prompt and very professional.”
“He was honest and kind. Lots of work that needs to be done.”
“Very friendly, willing to help, went out of his way to assist us.”
“Amazing customer service! I'm in the customer service space and can tell you that Rey is one of the best I've ever worked with. Thank you Abacus!”
“MC and Marion came today, diagnosed our issues and presented 2 alternatives to fix our issues. They were honest, open, knowledgeable, and very professional. We have scheduled the repairs for Tuesday and look forward to getting the correct performance from our HVAC system.”
“Great initial conversation that was honest and helpful. We will continue the conversation today, including a supervisor.”
“Did a good job, walk trough options that we facing with. All recommendation”
“Great job”
“They were punctual, professional, and knowledgeable - such a relief after haggling with my home warranty company for 2 weeks. Iâm so glad I called yâall.”