Abacus Plumbing Reviews in Houston
Read real Abacus Plumbing Reviews from Houston, Spring, Katy, The Woodlands and more. Most of these Plumbing reviews are a result of the customer satisfaction survey that is emailed directly to customers following their service. To see more reviews, visit Abacusplumbing.net/reviews
“The tech was amazing. He helped to explain to me everything I needed to know and he was very thorough. I am happy to become an elite member again!”View Full Review »
“Sebastian repaired a gas leak near my outdoor tankless water heater in a Texas sized rainstorm quickly,effiicently and well under budget. I couldn't have been more pleased.”View Full Review »
“We called Abacus for a sink that would not drain and was filling with water on its own. The technician who came out was terrific. He thoroughly explained why we were having trouble and gave us two options to deal with the problem. I really appreciate that I was not pressured to go with the more expensive option, but was given a second option that better fit our budget. The work was done quickly and cleanly. I will definitely use ABACUS in the future.”View Full Review »
“The Abacus technician arrived promptly. His conduct was professional and his work neat and tidy. He repaired one leaking toilet and recommended replacement of an old low boy toilet that would have been very costly to repair. He took the time to show me various toilets available and suggested I visualize them in person to determine the best style and height. When I called to schedule installation go the toilet, he agreed to perform the work this weekend. Abacus always provides excellent service!”View Full Review »
“We couldn't be happier with the service we received from Abacus. I called them at 9 PM on a Friday night for next-day service and they were here to get the job done and done right. Jason is an excellent technician. We asked him about some other non-critical plumbing problems that we'd like to have done at a later date and explained fully what they'd entail along with more dollar saving approaches. They hooked us up with a cleanup service to remove mold areas and dry out the carpet, which also turned out to be a top-notch, quick service/company. We will definitely call them next time for other projects and repairs.”View Full Review »
“The CSR was so nice. She explained everything and made me feel at ease. The technician covered his shoes before he came in the door and didn’t try to sell me anything. Abacus was perfect. They treated me right, the price was fair and the work was done quickly. From star to finish, they were perfect.”View Full Review »
“My wife and I can see why you are listed in the Houston Better Business book and recommended by Sports Radio 610's Home-Show Radio...we were impressed with the prompt service and the courteous staff.”View Full Review »
“Chris did an excellent job opening/cleaning out our kitchen pipe problem very helpful we just regret that he had to work so late to take care of us but we were very pleased with his job....We've never had any issues using Abacus or any of their Techs..”View Full Review »
“I had had a gas leak and needed a plumber come and reconnect a gas line and look into replacing an under floor gas line to my cook top. Jason and Manny came to the house and inspected the situation, including a full walk around the outside of the house, and advised me of my options for repair. They reconnected a fireplace gas line and did a system pressure check to insure there were no gas leaks in the plumbing.
They were both courteous and very helpful and explained what they were looking for and doing. They took care when coming in from the outside (raining today) to cover their shoes and left no mess behind their work. I am very pleased with their service and will certainly call Abacus Plumbing whenever in need plumbing work in the future.”View Full Review »
“Sebastian was outstanding. On time, professional and got the job done.”
“Adrian was very polite and professional!”
“Our technician was very friendly and worked quickly to repair our leaking pipe. Would recommend to friends.”
“I have been completely satisfied with the service provided by Abacus for about three years. The technicians are friendly and professional. The necessary work is explained clearly. Annual inspections a complete and thorough.”
“As I stated in the first survey from yesterday, Kevin provided excellent service, explained multiple options that would address my issue, and provided multiple quotes for the various options. Kevin was very respectful and courteous. Please thank him for us (my wife and me ).”
“Randy was very friendly and professional. Randy answered all my questions and is very knowledgeable concerning my repair needs. I will request Randy if possible on anything I may need in the future. Randy is a definite asset for Abacus.”
“Absolutely! Professional, courteous, cleanliness, technical expertice, all stellar! I have used Abacus several times over the years and let me tell you with Abacus you will always get quality personnel who know their business, work as a team and take a load off of the homeowner. The job was very difficult but Terry kept at it until he finished what he said he would do and remained within the quote he gave us. Both Lynda and I feel so taken care of by Abacus. Again thank you so much.”
“Great experience. Very professional, polite and knowledgeable.”
“Randy did a fabulous job. Very pleased and satisfied with his great workmanship. He answered all of our questions so we could make the right decision on how we wanted the repairs to be done. And cleaned up everything after the repair was finish. Very professional. Will call for service again.”
“Always quality work & Service from Abacus & our service tech. Jason was super AWESOME!!!!!”
“Excellent Service and great technical work. Friendly and great information from worker.”
“Josh and Jonathan showed up on time, with all the tools and materials to perform the entire job. No having to go back for any parts, delaying the finish. They were both friendly, professional, and took pride in their work. In the end, everything was clean and shipshape. Recommend them highly!”
“Excellent service, very efficient and professional.”
“Randy arrived with a smile, in clean uniform & ready to address the issue. He was friendly & briefed me about what he was going to do & what the job would entail & cost involved. He educated me about copper pipes & showed me the problem that was causing the leak. He was very professional & I learned something new!!!!”
“Jarrod was awesome and very informative. Awesome!!!”
“Mr. Owens arrived on time. Phoned me when he was here. Wore shoe coverings to keep the floor clean. After discussing the problem with our tankless water heater, he explained what he was going to do and what I could expect to pay. He was finished in about an hour and even showed me a few things and made recommendations. I was happy with his work. He gave me his card and I noted Abacus also does Elect and HVAC work. I made another appointment for an outside outlet. He also informed me of becoming an Abacus member which saved me some money on this job and in the future. My boss (wife) will be happy.”
“JASON WAS TERRIFIC !! HE SPENT TIME AND CARE TO FLUSH MY TANKLESS WATER HEATERS.....AND EXPLAIN TO ME HOW THE SYSTEM WORKED. HE EVALUATED THE WORKINGS OF MY TOILETS AND RESOLVED THE ISSUES. HE WENT ABOVE AND BEYOND CHECKING THE PLUMBING OF MY HOUSE AND POINTED OUT THE INTERIOR WATER SHUT OF VALVE WHICH I NEVER KNEW ! HE IS FRIENDLY KNOWLEDGEABLE, AND A PLEASURE TO WORK WITH. THANK YOU VERY MUCH JASON ! NOTE TO JASON : RUDI , THE DASCHUND , TRULY APOLOGIZES FOR HIS BEHAVIOR .”
“Abacus just finished a large plumbing job at my home and my two plumbers, Jair and Brent, were both fantastic. They diagnosed a drainage problem that had previously gone undiagnosed by other plumbers and then used all resources at their disposal to ensure the issue was totally resolved. One benefit to using a large company, like Abacus, is the access to other professionals who might need to be called in to complete the job (electricians, roofer, diggers, etc..). Jair and Brent coordinated all efforts and also ensured that I understood everything that was going to happen before they did anything. Giving the customer this kind of attention, education and information kept me very comfortable with and knowledgeable about every step in the process. Thanks to Jair and Brent for their professionalism, knowledge, easy-to-work-with personalities and their reliability. I would highly recommend using Abacus. I’m sure glad I did.”
“Mr. Morales was prompt, courteous, and well versed in resolving my issue.”
“Adam, the technician that did the repair at my home, was a very nice and polite young man. He was very professional and polite. He explained every thing to us and did a very good job. I would recommend him to anyone who needed a plumber.”
“Have used Abacus for years. Professional, knowledgeable, thorough.”
“Brent was on time and helpful from the beginning of the call to the end. He recommended some periodic maintenance items on my water heater that i did on the spot and he then replaced the gas hose for my dryer that had been crimped and leaking, He also reattached the dryer vent hose for me which has always been a difficult item for me. All in all the visit was exactly what I hoped for no more dangerous gas smells in my utility room! Thanks also to Kevin that came by with the needed part in a very timely manner.”
“I have used Abacus twice in the last 6 months. Once again, the technician was prompt, respectful, and efficient. Sebastian explained every step and all my options. I really appreciate Abacus service and will be calling when I need help again.”
“I have hesitated using a large plumbing company after some previous unfavorable experiences. I decided to call Abacus on the recommendation of a neighbor. I was very pleased with the technician, Sebastien. He was very upfront with me, but not high-pressure and checked several items that I had not had on my original list. He seems very knowledgeable, and explained everything to me thoroughly. I love that Sebastien seems to genuinely enjoy and take pride in his work! I appreciate his willingness to take time to explain everything thoroughly.”
“Josh was very knowledgeable regarding my water heater as well as being very pleasant to work with. I rate Josh high.”
“Always very friendly and professional.”
“Abacus group is nothing short of outstanding. After shutting the water off to our 12 year old leaking hot water heater, I called Abacus mid afternoon seeking a replacement. Randy quickly returned my call and remembered the water heater in question from a previous inspection he conducted a year earlier. We decided to replace all three of our heaters as all three were 12 years old. Randy arrived before 8:00 AM the next morning and went to work. He worked efficiently and continuously until 7:30 PM with assistance only from the two helpers when they delivered the new heaters. I don't remember their names, but they assisted the removal of the old heaters from the second story attic and placing in place the three new heaters. Heavy lifting both directions! Randy oversaw the installation by the roofer of the new 4" vents and finished connections and startup of the heaters. As the heaters were warming the water, Randy removed all tools, cleaned and vacuumed the work areas. The heaters were checked for proper water temperature settings. I cannot be more pleased with the work Randy did for us. He is a well trained, experienced plumber with a persona that you find very agreeable and easy to work with. We will continue to request Randy to do our plumbing inspections and whatever work is necessary as we go forward.”
“Professional, on-time, and fast..... did I say on-time? The dispatcher told me the tech would call me at 8am to give me a time between 8-12noon. He called at 8:01 and said he was on his way and would take 15 mins. He knocked on the door at 8:12. The gave me a good price and we booked installation on a new tankless water heater. Tech came back 2 days later with a team and they got it knocked out in one day. Install looks very good and the heater works like a champ. No more cold showers for me (while my wife takes a bath) or having to wait for an hour or more to get the hot water back up to get the kids in the shower.... or myself. All-round good experience. I highly recommend.”
“Abacus has been fabulous and Perez is my go to guy! He’s great!!”
“Solved the issue with one visit. Explained everything clearly. Guaranteed the work.”
“We were very pleased with Terry's professionalism, his competence, his explanations of what and why he was making the repairs.”
“He was accurate and fast. He was very professional. He diagnosed the problem as a showered and replaced it with a better one. I am very pleased.”
“Everything was done professionally and, as far as I know, expertly.”
“Randy, as always, was professional and a true expert. I recommend him personally whenever someone asks about the need for a master plumber!”
“Randy was very professional and straight forward.”
“Jason was very polite, professional, on time and performed a good job. Would recommend for any kudos you can give.”
“As always, technician was very courteous and knowledgeable. Explained what he was doing and gave us a tutorial after the installation.”
“Chris has provided excellent service to us for years. He excels in customer service and customer satisfaction. I have been a keen advocate of Abacus plumbing since our first experience having a new water heater installed 7+ years ago. In my opinion the rewards of the plumbing Club membership are unbeatable.”
“Excellent technician and service.”
“Mike did great with every aspect of the job (rebuild main water valve & minor rebuilds on 3 commodes at our home)! I’m really happy with the results, and I’m VERY picky with high expectations. We will definitely use Abacus for all our future plumbing work needs!”
“Perez was extremely professional. Very friendly. He took time to talk to the two year old boy and the 13 year old dog. He explained everything he did. I enjoyed the time he spent with us. The job looks very professional.”