Abacus Drain & Sewer Reviews in Houston
Read real Abacus Drain and Sewer Reviews from Houston, Spring, Katy, The Woodlands and more. Most of these Drain and Sewer reviews are a result of the customer satisfaction survey that is emailed directly to customers following their service. To see more reviews, visit Abacusplumbing.net/reviews
“Because our Kitchen drain was completely clogged, we had to use buckets to wash our dishes. Who wants to do that? I had 2 other companies come out and give us estimates on solving the problem and they each quoted us over $20,000 for a supposed collapsed sewer pipe under our house. When Abacus came out, the technician was able to quickly identify the issue: the P-Pipe under our sink was clogged shut. Now i couldn't tell you what a "P-Pipe" is, but having an experienced technician take a look at the problem and not having to pay all that money for a repair we didn't need made our day. Thank you Abacus!”View Full Review »
“Team was great! Called to let me know they were on their way EVERY time. Explained everything step by step. Friendly & knowledgeable technicians. After they were finished they documented everything on video. Excellent, Excellent work.”View Full Review »
“Jason did a fantastic job. He explained the problem and solutions thoroughly and in plain English that us non-plumbers understood. Very pleasant and competent. He's an asset to your organization.”
“Jason is such a great problem solver. I was impressed with his forward thinking. He relocated the AC water pipe from above my dining room(many floods and having to replace the ceiling over the years) to a bathroom sink. I'm very impressed by his work and this will stop a constant problem I've been having for years. Thank you so much!!!”
“Brett did a fantastic job and was super friendly. Thank you so much!”
“Jason and John were very professional, polite, and very informative. Explained all my options and we made the best decision for my home.”
“Brett was SUPER nice and extremely professional! As was his co-worker! I am very impressed!”
“Absolutely fantastic service. Thank you so much!”
“Joe explained what he was going to do and did it.”
“Super professional, and friendly. Easily and throughly explained the issue and how to resolve it. Drain was unclogged in no time and he was on his way. Big thanks!”
“Joe's work was outstanding. He went the extra mile.”
“Very professional, personable and discovered the problem!!!”
“Mr Chris did a excellent job for us today,he save us a lot of trouble for 3 days already,thank you very much .i give him 100% for his dedicated job and for your good custormer service,thank you from TAM.”
“Friendly and explains the issue with solutions to resolve.”
“Ed was great. He fixed the problem and educated us on how it can be prevented. He was very personable and went above and beyond the service I have received from other companies.”
“Hamzeh was very nice and explained everything well. He arrived when I was told he would arrive.”
“Luis did great job. Everything you could ask for”
“Excellent customer service. Luis explained what he needed to do and went right to it. He was very friendly and efficient.”
“Chris was very professional. He took the time to explain what was wrong, how it was fixed and ways we might prevent the problem in the future.”
“Vance was extremely helpful and explained everything very clearly. He was also very conventional and enjoyable to be around.”
“Hunter was very professional, explained thoroughly everything he was doing. Super friendly also!”
“Both Jason and Ray were extremely professional and did a great job of explaining my options and then executing what was chosen. I've had multiple folks from Abacus and Jason and Ray are exemplary!”
“Chris was great. Very knowledgeable, friendly and professional. He wasn't pushy at all which we loved and he did a great job that solved the issue.”
“Bob was great! He was able to find the leak that other plumbing companies could not. He walked us through step by step and explained everything to where we understood it. Would definitely use him and Abacus in the future.”
“Very well executed. Friendly and Clean group of people.”
“Very professionally minded...even their clothes/uniform. Courteous and helpful , answering all questions we had. Thatâs what we wanted...to be able to have the confidence in the people, the job, the company. Thank you.
Dean Cavazos”
“Thanks so much for your time and all the information , will call you when ready.”
“Jason was friendly and patient with my questions. Very helpful!”
“Outstanding service by a knowledgeable, capable and well mannered technician.”
“Jason was really helpful. He explained everything thoroughly and even went the extra mile and adjusted a problem toilet chain that wasn't his reason for being here. Well done.”
“He did a great job of explaining he situation and provided solutions.”
“A great experience per usual with Abacus. The tech came in and assessed the problem quickly and solved it and fixed it in 10 minutes. Very professional and personable.
Thanks guys”
“John went above & beyond! He explained in detail what needed to be done to fix the problem correctly. He was very patient & pleasant when I asked him to repeat everything we had discussed. I couldnât ask for better service!”
“I just donât under stand the price.i moved here from Louisiana .there plumbers charge about 90-125 an hour.he was here 30 min for 307.”
“Courteous and helpful. Resolved the issue.”
“Bob was very professional and nice to my children. He provided explanation of the problems, possible solutions and did not pressure me in making a decision. He did a great job and I would recommend him to family and friends.”
“Bob and Chris did an awesome job diagnosing the problem. Lets hope that the actual repair will not cause unforeseen problems.”
“He explained everything and helped me out of a difficult situation”
“Very thorough. Good job. Explained the issue and fixed it. Nice young man.”
“Customer service oriented. Diagnosed and explained options.”
“Chris was very prompt and speedy! He took pictures to show us what he was going to repair!
Very helpful and kind!”
“Great Service really done a good job
thanks”
“I appreciate the quick response
Very professional and knowledgeable.
He is definitely someone you want to keep with your company for a very long time. Please take care of him so he can continue to take care of us, your customers.”
“Don't know yet. We only had one other service done.”
“Knowledgeable, professional, courteous and personable. Great to work with.”
“Called before arriving so I knew exactly when they would arrive. Brett explained what he planned to do, what might escalate depending on what was found. Essentially laying out all the potential issues so I wouldn't be surprised if something else was found. Work was done fast, team was careful and cleanup made it look like they had never been there. Very professional. Price list available on a tablet which we scrolled through. Highly recommended company and Brett and John were excellent.”
“Iris was prompt and courteous. She was knowledgable. She answered all questions and provided a quote very quickly. I was extremely pleased with her service.”
“Great experience, supper great guy and I wish him all the best. Great at communicating and caring about what he does. Great experience!
Marc”
“Jason came up with a solution to my plumbing issue that was much more simplistic than what was quoted. Excellent execution too. Very knowledgeable and professional.”
“Very pleased with the professional approach and the explanations on the problems excellent service and correctness . Definitely a company that has well trained plumbers and gives Abacus the reputation they advertise”