Abacus Drain & Sewer Reviews in Houston
Read real Abacus Drain and Sewer Reviews from Houston, Spring, Katy, The Woodlands and more. Most of these Drain and Sewer reviews are a result of the customer satisfaction survey that is emailed directly to customers following their service. To see more reviews, visit Abacusplumbing.net/reviews
Because our Kitchen drain was completely clogged, we had to use buckets to wash our dishes. Who wants to do that? I had 2 other companies come out and give us estimates on solving the problem and they each quoted us over $20,000 for a supposed collapsed sewer pipe under our house. When Abacus came out, the technician was able to quickly identify the issue: the P-Pipe under our sink was clogged shut. Now i couldn't tell you what a "P-Pipe" is, but having an experienced technician take a look at the problem and not having to pay all that money for a repair we didn't need made our day. Thank you Abacus!View Full Review »
Team was great! Called to let me know they were on their way EVERY time. Explained everything step by step. Friendly & knowledgeable technicians. After they were finished they documented everything on video. Excellent, Excellent work.View Full Review »
Very satisfied with Abacus. They came out and fixed a blocked drain that ARS could not fix. Travis fixed the problem right away and saved me from major headache with further water damage. Will be calling Abacus for all my plumbing needs moving forward.View Full Review »
I could not have asked for better service. From my dialing Abacus to completion of the job was just under 2 hours....& after 10 pm! I am now a member & will use only Abacus.
Very professional and explained things well. Did not hesitate to consult with supervisor for possible resolution.
You guys are the best...honest, understanding, and efficient! Will highly recommend you in the future!
Found out a serious issues and was very professional about explaining the process into fixing. Offered his support in any way if needed in the future for our major issue with home builder. We are very appreciative of his work!! thx
Joe is knowledgeable and personable. He got the job done quickly and efficiently.
Very courteous and knowledgeable. Chris what is very helpful and that he suggested both alternatives that is, he presented a an alternative that was cheaper. Plus the fact that he was very personable and enjoyable.
The communication and timeliness throughout the scheduling and service was above and beyond what other companies provide! Very happy with our Abacus experience.
Taneisha? was great on the phone, Hamzeh came out within an hour and he was great. Explained everything and went straight to work.
I know the guys Know what there doing but not happy with how they left my yard
He was very helpful and knowledgeable of the issue at hand. He was respectful of my children sleeping and still had a sense of humor at 1 am for my emergency call. Will highly recommend him to any and everyone i know
The Abacus crew did a great job, and the project was completed quickly! Thanks
Vance was so nice to work with. He explained everything to me very well and answered every question I ask him. He was happy the whole time and always had a big smile on his face.
John was great to work with. He really helped explain what was going on and the steps to fix the problems. With out sewer line.
Hunter is a competent plumber and gave options for solutions to my problem. I chose the less expensive and it was successful.
Jason was great. Perfect customer service skills. Good job. Very patient w answers. Give him company kudos or something special. He just got you a new customer!!!
Both plumbers were terrific and did a great job. They answered all questions and were very professional.
Fantastic service by John and Chad. Very professional and polite. They assessed the issue and resolved it very quickly and provided advise on what to do in the future for preventive maintenance and additional steps to fully clean the drain.
Great customer service. Professional and informative. That camera cable line was so cool! To be able to see that the pipe was cleared was such a relief.
Your technicians knew their business and did a great job. They were very professional. We'll use you again.
I was very pleased with the speedy resolution to my issue and the customer service provided by Vance.
Luis was very friendly and professional. He carefully explained what he was doing before/ during/ after unplugging my kitchen sinks. I really appreciate the time he took. He's an outstanding young man and a credit to your firm. Thank you Luis! I will definitely recommend you personally and Abacus.
Luis was very knowledge, helpful and pleasant to work with. He took care of all my requests and I am very satisfied with his service.
Great service call. Joe was very honest and very knowledgeable. Thank you very much Joe!!!! Merry Christmas!
We are pleased with his knowledge straight forewardness.
This is the second time we have had him and he always does a great job!
Brett did a good job - professional and knowledgeable - a good representative for your company.
Brett did great. I hope as much money as I have spent, I hope it's fixed for the rest of my life!! Everyone that's been out here to get the problem fixed have been really great.
Vance made it a point to make me understand what my problem was.
Wonderful service from a wonderful tech. Appreciated them being with us all night long.
Jason is a great employee. I would hire him again for any job.
Vance did and amazing job unclogging the sink. He was very thorough and explained everything to me. I highly recommend him and Abacus plumbing!
Vance went above and beyond my expectations. He found the problem and took care of what needed to be done. He took the time to call the main office to see when was the last time I had service to my water heater and determined the work could be done under warranty. He also arranged for the part to be delivered and scheduled the installation. Very pleased with Vance's professionalism.
Vince did a terrific job. I was afraid we would have to dig under the house to remove the drum trap. But Vince got the plugs out without removing the drum trap. He did a great job getting our slow bathroom drain flowing correctly again.
He was very friendly. i rally like that you sent me a picture of the technician before he arrived; that way i knew who i was expecting,
Hunter quickly identified & fixed my problem. He made sure everything was working properly & that work site was clean. Thank you for sending such A nice young man.
Instead but he was great. Very professional, helpful and knowledgeable. Thank you Dana!
Brett was very patient and answered all of the questions I had about the job we needed to have done. I appreciated him taking the time to do this.
Brett's coordination of our job was efficient and professional. He was very accommodating in terms of working around my schedule, which was greatly appreciated.
John was super helpful and knowledgeable! Thanks John!
Jason was great. Very personable and explained the work he performed.
We thank Mr. Crouder for coming out to help us.Thanks for his prompt response
I felt very comfortable with Vance and John. They were both very professional and I felt that I could trust them. I would give them both a 5.
Chria arrived as scheduled, diagnosed the issue and took care of the problem in a quick and professional manner. Chris explained all options before beginning the work. I have used ABACUS in the past and will again when needed.
I appreciate his skill and honesty with identifying my sewer line problem
They were very professional and explained everything to me and showed me video and pictures of what they found. Now I understand what the problem is. I will only use Abacus from now on. And I will definitely recommend Abacus to my family and friends.
It was Dana who came out today. He was very professional.
Jason was a polite and knowledgeable employee. You are very fortunate to have him. Did the work expeditiously and thoroughly. Would highly recommend him.